RIGHT TO REFUND
You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement BPI EXPRESS REMITTANCE CORPORATION does not forward the money received from you within 10 days of its date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you.
If your instructions as to when the money shall be forwarded or transmitted are not complied and the money has not yet been forwarded or transmitted, you have a right to a refund of your money.
If you want a refund, you must mail or deliver your written request to BPI EXPRESS REMITTANCE CORPORATION at 3550 Wilshire Blvd., Suite 128, Los Angeles, California 90010-2402. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000 and attorneys fees pursuant to Section 1810.5 of the California Financial Code.