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Prepaid Cards | Express Cash Cards | Frequently Asked Questions
 
 
 
Frequently Asked Questions
 
::    What are BPI Express Cash Gift Cards?
 
::    Where can I get a mini statement?
 
::    What are the available facilities/ channels for inquiring the balance of my gift card?
 
::    Is there a required maintaining balance for my BPI Express Cash Gift Card?
 
::    If there is money left in the card, will it earn interest?
 
::    Can I withdraw cash from my BPI Express Cash Gift Card?
 
::    How long before my BPI Express Cash Gift Card expires?
 
::    Can I use my BPI Express Cash Gift Card abroad?
 
1. What are BPI Express Cash Gift Cards?
 
BPI Express Cash Gift Cards are MasterCard Electronic prepaid cards that can be used:
 
- As a gift that allows your recipient the flexibility to shop, dine, and party.
 
- As corporate incentive cards, prizes, premiums, and giveaways.
 
- As payment for purchases in establishments that honor MasterCard and/or MasterCard Electronic.
 
 
 
2. Where can I get a mini statement?
 
Through BPI Express Phone (dial 89-100 and listen to the voice-recorded message).
 
 
 
3. What are the available facilities/channels for inquiring the balance of my gift card?
 
You can check your balance through:
 
BPI Express Phone 89-100
1. Dial 89-100 and press "4" for BPI Express Cash
2. Press "1" to inquire for the balance of your card
3. Key-in your 16-digit BPI Express Cash Gift Card number
 
Mobile Phone (SMS, Globe & TouchMobile only) 
1. Key-in BALEC <16 digit BPI Express Cash card number)
Example: BALEC 5577531031001234
2. Send to 2274
3. Your BPI Express Cash card balance will be sent to you via SMS
 
 
 
4. Is there a required maintaining balance for my BPI Express Cash Gift Card?
 
None.
 
 
 
5. If there is money left in the card, will it earn interest?
 
No.
 
 
 
6. Can I withdraw cash from my BPI Express Cash Gift Card?
 
No.
 
 
 
7. How long before my BPI Express Cash Gift Card expires?
 
Your BPI Express Cash Gift Card is valid for 1 year. The validity period can be seen on the face of the card shown as "valid dates."
 
 
 
8. Can I use my BPI Express Cash Gift Card abroad?
 
No. Your BPI Express Cash Gift Card is valid only in the Philippines, as printed on the left-most portion of the card.
 
 
 
 
 
About BPI Express Cash Gift Cards
Features
How to Apply
How to load your BPI Express Cash Gift Cards
How to Replace
Balance Inquiry
FAQ
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